Client Partner

Client Partner  

About The Second City
Second City Works is the professional services arm of The Second City, the premier brand in improv-based sketch comedy. Second City Works focuses on helping organizations tackle real business problems by leveraging The Second City’s unique perspective on improvisation, communication, storytelling, and teamwork. We do this through offerings like hands-on and virtual learning and development, corporate entertainment, and an on-demand library of over 300 workforce education videos that leverage The Second City’s comedic prowess.
For 65 years, The Second City has been dedicated to entertaining, inspiring, and transforming through fearless comedy, and the company entertains over one million theatergoers annually. The Second City Training Center, which includes the Second City Film School, is the largest school of improvisation on the planet, with locations in Chicago, Toronto and New York.

About the team and role 
When businesses engage Second City Works, they develop unique insights and skills to better collaborate and create with their colleagues and customers. Engagements with our clients can take a variety of forms: workshops, keynotes, customized video, corporate entertainment, and more. We are adding to our sales team to expand our impact and match market demand for our solutions.
As a Client Partner, you will be serving as an individual contributor, functioning in an inside sales capacity where you will identify and qualify high potential prospects for the business. Because we know our unique product, services and uncanny delivery will exceed all expectations, one of the main priorities of the inside sales representative is to educate prospective customers about the value proposition attached to The Second City’s offerings in an effort to quickly qualify and close prospective opportunities.  You will have direct client alignment to evaluate and understand their needs and make offerings with your product knowledge. You will be the primary influencer specifically in prospecting and qualifying phases.
This role will be based at The Second City’s headquarters at 1616 N Wells Street, Chicago.

Primary Responsibilities  
Identify, engage with and close clients through inbound leads, account prospecting, and uncovering opportunities where Second City Works could be a strategic long-term partner
Tell the story of Second City Works: who we are, our capabilities, and how we are uniquely equipped to improve engagement and connection with any business’s employees or customers
Manage all phases of the sales lifecycle across a variety of sales scenarios (new prospects, re-activations, growth within existing accounts)
Partner with Client Services and Creative Talent to customize client programs and solutions, ensuring that we deliver on our promises.

Required Qualifications   
2+ years of consistent Inside Sales success, including managing and obtaining an annual quota of $1M
Experience selling products or services over the phone and/or virtually while navigating multiple stakeholders across an organization
Proven reliability to self-manage schedule, targets and timelines
Communication skills that make other people envious; collaboration skills that make teammates thankful.
Experience with consistent account research and communication. Demonstrated sales success due to inquisitiveness, resilience and/or likeability. Preferably all 3.
Must have experience and thorough knowledge of Salesforce, Zoom, Microsoft Outlook, Microsoft Excel and Microsoft PowerPoint.

Desired Qualifications 
Training in and/or familiarity with improvisational comedy and the theories behind it.

Successful experience selling within the talent/HR/learning category.

Preferred knowledge of Outreach, ZoomInfo, LinkedIn and Loom

This is a full-time, exempt role. Base salary is $60,000 plus sales commissions.

The Second City is an open, inclusive workplace and welcomes applicants who bring along with them diverse life experiences, including every permutation of economic and cultural backgrounds, orientation, ethnicity and points of view. We strive to continue our efforts to work with people who may otherwise be marginalized or underrepresented in our business and around our community.
All candidates for this role will be asked to authorize a background check and must be 21 and older. All candidates for this role must be authorized to work in the United States.