It’s not just a show. Second City is a total experience.
We want you and your guests to have an unforgettable time at The Second City, which is why we’ve compiled this handy guide to make your experience next-level awesome. Got questions? Don’t be afraid to hit us up on Twitter, or call our friendly Box Office at (312) 337-3992.
The Second City theaters are located in Chicago’s Old Town neighborhood at the corner of North Ave and Wells St. We are easily reached by public transportation, car, bicycle, or foot. You can get directions by entering your location here. The Second City is a short cab ride from downtown and is two blocks east of the Brown Line Sedgwick stop on the El. There are always plenty of cabs available outside the theater when the shows let out.
From 90/94, take the North Ave exit east a few miles to Wells St (200 Block) and make a left on Wells.
From Lake Shore Drive, take the North Ave/LaSalle exit. Follow LaSalle around until you hit North Ave. Make a right on North, then make a right on Wells.
Piper’s Alley Self Park
230 W North Ave
(Between North Park Ave & Wells St)
Chicago, IL 60610
View on Google Maps
1st hr: $12
*Prices subject to change without notice
View the Choose Chicago website for more information about Motorcoach parking in Chicago.
1959 Kitchen & Bar
Enjoy Second City’s own 1959 Kitchen & Bar, located in historic Pipers Alley just steps from your show. Emphasizing sustainable, certified humane, organic and regional ingredients, the menu ranges from savory pub fare to more specialty dining options. Drink-wise, choose anything from craft beers and cocktails to the Chicago staples.
We can accommodate most any size group with party space available. Reservations can be made through The Second City Box Office at (312) 337-3992 and through Open Table.
Our Drink (& Food) Menus
Below you will find the menus for each of our theaters. We offer a little something for every appetite, as well as a wide selection of drinks–including a good dose of local craft beers. There is no drink minimum at any of our theaters.
Your Home Away From Home
There are numerous hotels in the Chicago area with easy access to The Second City, downtown, and other cultural and historical locations. They range from the casual to the boutique. Below you’ll find a wide variety of hotels that cater to a variety of needs. If you have any questions, please feel free to contact the Box Office at (312) 337-3992.
1816 N Clark St
Chicago, IL 60614
Distance 0.5 miles
1360 N Lake Shore Dr
Chicago, IL 60610
Distance 1.2 miles
12 S Michigan Avenue
Chicago, IL 60603
15% Discount with code: SECONDCITY
55 E. Ontario Street
Chicago, IL 60611
Distance 1.7 Miles
How can I purchase tickets for a Second City show?
You can purchase tickets online at www.SecondCity.com, over the phone at (312) 337-3992, or in person at our box office located at 1616 North Wells Street. Tickets can be purchased with all major credit cards and with cash in person.
Is there a service fee for buying tickets?
Tickets purchased online and over the phone incur a $5.25 per ticket fee. Tickets purchased in person incur a $0.25 per ticket fee.
Where will my seat be? What is "cabaret seating"?
Tickets are purchased for a specific seating section, not specific seats. In our theaters, tickets can be purchased for General Admission which includes the floor (closest to the stage) and Platform (elevated towards the rear of the theater), or the Premium Rail section (where our VIPs sit).
When you arrive at the theater, our House Manager will assign you a seat based on your time of arrival and how many parties are expected for that performance. All seating is based on the discretion of the House Manager.
Our tables are closer together because it's a nightclub. You'll always be seated with the people you came with, but expect to make some new friends, too.
Why is the theater so cold?
When a couple hundred people enter a small room at once, the temperature increases anywhere from 8 to 12 degrees...quickly. Even the finest HVAC systems in the world can’t handle that kind of rapid transition well.
It’s also important to consider that the temperature *on stage* is dramatically different for the actors than it is for you, our audience. Not only are they under hot lights, but they’re constantly moving around...and no one bought tickets to watch a bunch of overheated actors pouring sweat.
So bring a jacket!
I can’t make the show anymore! What can I do?
The Second City does not allow for any refunds. All sales are final. In rare cases, and based on availability, we may be able to move your ticket to a future show.
All of your shows are sold out! Are there any other options?
The Second City offers a wait list to our patrons when all of our shows are sold out. You may put your name on the wait list beginning at 5pm for evening shows or 2pm for matinees, IN PERSON ONLY, at one of our box offices. Approximately five minutes before the show, our staff will let you know if we’re able to get you into the performance.
I have or a member of my party has physical access needs. Whom can I contact regarding seating?
The Second City respects the individual needs of every single guest who joins us for an experience, including guests requiring accessibility accommodations. For guests with mobility, hearing or sight disabilities, The Second City offers services, which can be found on our accessibility page, and requested in advance by contacting the Box Office or our Customer Service Team 7 days a week.
In Person: 230 W. North Ave., 1st Floor
By Phone: (312) 337-3992
By Email: You can also send a request via email to firstname.lastname@example.org
When requesting access or purchasing tickets to an accessible show, please indicate which service(s) you are in need of for us to best accommodate you. We look forward to welcoming you!
Is the whole show just made up on the spot?
First, let’s define a few terms so we’re all on the same page:
Sketch comedy: Scripted, well-rehearsed scenes that we never, ever call “skits.” (And most of us are mighty touchy about that one.)
Improv: The unscripted, spontaneous, collaborative art form Second City is famous for.
Stand-Up: The classic one-comic-on-stage-with-a-mic-telling-jokes routine. Think Jerry Seinfeld against a brick wall. Typically, any stand-up performances at Second City happen in the UP Comedy Club.
A classic Second City revue is made up of original sketches and songs sprinkled with a healthy dose of our world-famous improv. Second City productions are fully written and rehearsed, but no two shows are ever the same.
I have a question not listed here! Who can I ask?
You may call a Box Office Associate at (312) 337-3992 during regular business hours.