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Server – NYC

New York

Job Title: Server   

Location: Brooklyn, New York 

ABOUT THE SECOND CITY

Dedicated to entertaining, inspiring, and transforming through courageous comedy, The Second City is the premier brand in improv-based sketch comedy, with sold-out shows playing on stages in Chicago, Toronto, and New York City, and our Touring and Theatrical companies entertaining an additional one million theatergoers a year around the globe. The Second City Training Center is the largest school of improvisation-based arts on the planet, with locations in Chicago, Toronto, and New York. Second City Works, the B2B side of Second City, has brought award-winning improvisation and audience-driven techniques to over 600 Fortune 1000 companies, challenging businesses seeking a more collaborative culture to innovate through development programs, original digital and video content, campaign consultation, private events, and more.

For additional information on The Second City please visit: www.secondcity.com

 

Position Summary:

A server will be in charge of his or her section in a theater or private event space. You are here to make the guest feel special, serving the customer’s needs and making sure to do everything in your control to guarantee a memorable experience.  The ideal candidate for this position must be available to work two of three weekend nights per week and should be flexible to adjust as needed.  This is a fast paced, high volume position as theater guests will arrive and order within a small window of time.  Special events happen regularly in the theaters, which may coincide with regular service.  Only candidates that thrive in a busy environment should apply.

 

Essential Functions:

  • Greet and spiel each guest/group in a warm & pleasant manner.
  • Take food & beverage orders from guests.
  • Write down orders and enter them correctly into the POS.
  • Frequently check in on your guests to ensure they are enjoying all aspects of their experience.
  • Accept guest payments, process credit cards, and make change (if applicable).
  • Assist your busser/support and other staff members in clearing plates and silverware or running food and drinks to ensure all guests have a great experience.
  • Learn all of the ingredients in our food & drink menu.
  • Make recommendations and answer questions regarding food and beverages.
  • Maintain cleanliness in all areas of the restaurant including counters, sinks, utensils, shelves and storage areas.
  • Assist the restocking and replenishment of restaurant inventory and supplies.
  • Training of new staff to meet service standards and volume expectations

 

Other Functions:

  • Be available to fill in as needed to ensure the smooth and efficient operation of the business as directed by the manager or immediate supervisor.
  • Complying with health and food safety standards, restocking items, and cleaning.
  • Provide great customer service, and follow Fifty/50 Restaurant Group policies & procedures
  • Be a positive, upbeat, and personable person at all times while working.
  • Be able to stay calm and collected in what could at times be a stressful environment.

 

Physical Functions:

  • Ability to stand/walk a minimum of 8 hours or as needed.
  • Must be able to exert well-paced and frequent mobility for periods of up to 8 hours or as needed.
  • Be able to lift up to 20 pounds frequently, and able to lift and carry 40 pounds occasionally.
  • Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
  • Work in both warm and cool environments
  • High levels of noise from music, customer and employee traffic.
  • Must be able to tolerate potential allergens:  peanut products, egg, dairy, gluten, soy, seafood and shellfish.

 

Qualifications, Education and Behavior:

  • At least 18 years old.
  • Have a minimum of 1 year serving experience
  • Ability to work quickly while maintaining safety standards and procedures.
  • Ability to properly handle a knife, confidently.
  • Ability to work daytime and nighttime shifts that may last into the later hours of the night.
  • Weekend availability is necessary
  • Ability to work a consistent schedule at least 4 days per week.

 

Compensation Information: USD $10.65 plus tips

The Second City is an open, inclusive workplace and welcomes applicants who bring along with them diverse life experiences, including every permutation of economic and cultural backgrounds, orientation, ethnicity, and points of view. We strive to continue our efforts to work with people who may otherwise be marginalized or underrepresented in our business and around our community.  

All candidates for this role will be asked to authorize a background check and must be 21 and older.  

 

The Second City follows CDC guidelines and recommendations regarding safety measures to navigate the Covid-19 pandemic.

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