About Second City Works
Second City Works is the professional services side of The Second City, the world’s leading comedy theatre and school of improvisation. We serve more than 600 clients –including nearly 25% of the Fortune 500– through hands-on learning, licensed and custom video, consumer marketing programs, and custom live entertainment. When businesses engage Second City Works they develop unique insights and skills to better collaborate and create with their colleagues and customers. Working with leading international clients across various industries, including tech, CPG, financial services and healthcare, over 4 million employees view our video content globally, and we maintain a Net Promoter Score of 82. We are adding to our business development team to expand our impact and match market demand for our solutions. To know more about us, visit https://www.secondcity.com/second-city-works.
About the role
The Second City has been an iconic institution for 60 years. Our award-winning shows, training center, together with Second City Works, enable us to share our talent and techniques with locals, visitors and businesses alike. To reflect that, we will be adding someone to our Production Management team to expand our network and enhance our position as a strategic partner to our current and prospective clients. This is a full-time, exempt position reporting to the Executive Producer.
As a Production Manager, you will be responsible for the delivery of services (such as meetings, events and content production) to our clients and maximize revenue opportunities with our Client Partner team. On-time and on-budget production is key to success. And while a “yes-and” attitude and approach is essential, closely monitoring the scope of a project is just as important to avoid scope creep. Organization and the ability to follow and create processes to deliver quality results is also a top priority. A successful Production Manager not only understands all aspects of a project’s life cycle, but has the ability to quickly pivot when necessary. Success is measured by average profit margin per engagement, referrals and client satisfaction scores.
Primary responsibilities
Minimum skills and qualifications
The Second City follows CDC guidelines and recommendations regarding safety measures to navigate the Covid-19 pandemic.
The Second City is an open, inclusive workplace and welcome applicants who bring along with them diverse life experiences, including every permutation of economic and cultural backgrounds, orientation, ethnicity and points of view. We strive to continue our efforts to work with people who may otherwise be marginalized or underrepresented in our business and around our community.