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Box Office Associate – Chicago

Hours: Full-Time
Start Date: ASAP


SALARY – $16.20/HOUR


About the Second City

Dedicated to entertaining, inspiring, and transforming through innovative live experiences, The Second City is the premier brand in improv and sketch comedy. With sold-out shows playing on resident stages in Chicago, Toronto, and New York, Second City’s Touring Theatrical companies also entertain an additional one million theatergoers a year around the globe. The Second City Training Center is the largest school of improvisation -based arts on the planet, with brick-and-mortar locations in Chicago, Toronto, New York and a virtual division offering accessible classes online worldwide. Second City Works, the B2B side of Second City, has brought award-winning improvisation and audience-driven techniques to over 600 Fortune 1000 companies, challenging businesses seeking a more collaborative culture to innovate through development programs, original digital and video content, campaign consultation, private events, and more. For additional information on The Second City please visit:

The Second City in Chicago is looking to hire part time Box Office Associates. This position will require the associate to assist with stocking and displaying merchandise, as well as selling tickets and running the will call window. The position is part time, requiring around 16 hours a week with possibility to pick up additional hours.


Ideal candidates will have the following:

  • 1-2 years Customer service experience – Retail experience
  •  Availability Friday/Saturday nights
  •  Ability to lift 30 lbs
  •  Familiarity with the Second City
  •  Proficiency in MS suite applications

Key Responsibilities:

  •  Stocking Merchandise at the box office and kiosks
  •  Selling merchandise both in the box office and at kiosks
  •  Selling tickets for walk up patrons at the box office
  •  Printing tickets for will call at the box office
  •  Providing a friendly customer experience as the face of the Second City

Previous box office experience is preferred and experience with CRM and/or Patron Manager is a plus.

The Second City is an open, inclusive workplace and welcomes applicants who bring along with them diverse life experiences, including every permutation of economic and cultural backgrounds, orientation, ethnicity and points of view. We strive to continue our efforts to work with people who may otherwise be marginalized or underrepresented in our business and around our community.

All candidates for this role will be asked to authorize a background check and must be 21 and older.

The Second City follows CDC guidelines and recommendations regarding safety measures to navigate the Covid-19 pandemic. To work at The Second City you must show proof of being fully vaccinated against SARS-CoV-2. Applicants with medical or religious exemptions will be considered.

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