Production Manager - Training Center

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  • New York
  • Start Date Flexible

Position Title: Production Manager, Training Center

Position Location: New York

Position Type: Full Time

Salary: $60,000



Dedicated to entertaining, inspiring, and transforming through innovative live experiences, The Second City is the premier brand in improv and sketch comedy. With sold-out shows playing on resident stages in Chicago, Toronto, and soon New York, Second City’s Touring Theatrical companies also entertain an additional one million theatergoers a year around the globe. The Second City Training Center is the largest school of improvisation-based arts on the planet, with brick-and-mortar locations in Chicago, Toronto, New York (opening Fall 2023) and a virtual division offering accessible classes online worldwide. Second City Works, the B2B side of Second City, has brought award-winning improvisation and audience-driven techniques to over 600 Fortune 1000 companies, challenging businesses seeking a more collaborative culture to innovate through development programs, original digital and video content, campaign consultation, private events, and more.


About the role

As a Production Manager, you will be responsible for the delivery of all Training Center classes, shows, auditions, and student events. Effective time management and communication skills are key to success. Organization and the ability to follow and create processes to deliver quality results is also a top priority. A successful Production Manager understands all aspects of the Training Center and is adaptable to changes and future business growth.

This is a full-time, exempt position reporting to the Senior Manager of Production and Programming, Training Centers. This is an onsite position.


Primary responsibilities

  • Manage class staffing communications and records based on input from Artistic Directors
  • Monitor sub request form and process any necessary requests
  • Prepare classrooms for classes – room setup, supplies, attendance and roster preparation, wayfinding and signage
  • Be manager on site during classes and triage any issues, i.e. faculty illness
  • Send welcome emails, emergency cancellations, and other class notices to students
  • Book classroom, show, audition, and event space in Skedda and any relevant calendars
  • Manage requests for space usage from students and teachers
  • Prepare and maintain Training Center student show schedule
  • Assign Musical Directors to shows; work with team members to assign Stage Managers
  • Prepare submission forms, email communications, and scoresheets for student auditions
  • Oversee any private Training Center classes, including communication with clients
  • Schedule, prepare, and oversee student jams, open mics, and other performance opportunities
  • Assist with Training Center events such as Student Orientation, Open Houses, Graduations
  • Prepare schedule of any local Production Assistants and assign their duties
  • Monitor inventory of Training Center supplies, including filing maintenance requests and purchasing needed items
  • Work with other teams to ensure fair and shared use of space and eliminate potential conflicts
  • Ensure relevant documents, calendars, and information are kept up-to-date and shared with necessary parties
  • Ensure seamless execution and high quality delivery of projects
  • Work efficiently to minimize spending and maximize class margins


Minimum skills and qualifications

  • Degree or diploma in theater, production, business, arts management, or a related field
  • Minimum 2 years of relevant experience
  • Excellent time management with the ability to recognize priorities and take initiative
  • Excellent written and verbal communication skills
  • A willingness to learn and work in a team environment
  • A passion for keeping projects and teams on track, on time, and on target
  • MS Office and G Suite Proficiency
  • CPR and First Aid Training is a benefit but not required


We are an open, inclusive workplace and welcome applicants who bring along with them diverse life experiences, including every permutation of economic and cultural backgrounds, orientation, ethnicity and points of view. We strive to continue our efforts to work with people who may otherwise be marginalized or underrepresented in our business and around our community.

All candidates for this role will be asked to authorize a background check and must be 21 and older.

The Second City follows CDC guidelines and recommendations regarding safety measures to navigate the Covid-19 pandemic. To work at The Second City you must show proof of being fully vaccinated against SARS-CoV-2. Applicants with medical or religious exemptions will be considered.


Apply for job directly here.