Box Office Associates

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  • Chicago
  • Hours Part-Time
  • Start Date Flexible

About The Second City

The Second City is the premier brand in improv-based sketch comedy. Dedicated to entertaining, inspiring, and transforming through fearless comedy, the company’s ten resident stages in Chicago and Toronto, plus eight Touring Companies and a booming Theatricals division, entertain an additional one million theatergoers a year around the globe.The Second City Training Center, which included the Harold Ramis Film School, is the largest school of improvisation on the planet, with locations in Chicago, Toronto, and Los Angeles. Second City Works, the B2B side of The Second City, focuses on hands-on learning, digital content, and consumer insights, and Second City Entertainment’s foray into television and media continues to produce new content and programming. Founded in 1959, The Second City continues to grow rapidly in size and influence by upholding five core values: performance; ensemble; diversity and inclusion; resiliency; and authenticity.


One of the busiest positions in our building, the Box Office Associate is responsible for the sales of tickets in person, will call procedures for our seven busy theatre spaces, greeting and directing patrons, general customer service, as well as various administrative tasks. This position is under the supervision of the Box Office Manager.


Ideal candidates will be enthusiastic about comedy, improv, and theatre, as well as have a working knowledge of the Chicago theatre or comedy scenes. We are looking for candidates with a good face to face presence and a demonstrated history of dependability and punctuality.

Previous box office experience is preferred and experience with CRM and/or Patron Manager is a plus.


We are looking for the following shifts at the moment:

Saturdays from 2:00 pm-12:15 am.
Sundays from 5:15-8:45, and Saturdays from 6:30-11:30

General availability for Box office:
Weekend and nighttime availability is required for this position, and operational hours range from 1pm until 2am throughout the week. The Second City asks for a minimum weekly commitment of 2 shifts totaling at least 10 hours, with a maximum of 30. 

Associates are paid an hourly wage, and have the opportunity to make commission off of merchandise sales and dinner reservation bookings.


The Second City is an open, inclusive workplace and welcome applicants who bring along with them diverse life experiences, including every permutation of economic and cultural backgrounds, orientation, ethnicity and points of view. We strive to continue our efforts to work with people who may otherwise be marginalized or underrepresented in our business and around our community.


Apply directly for this position.


The Second City is an e-verify employer. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. E-Verify employers verify the identity and employment eligibility of newly hired employees by electronically matching information provided by employees on the Form I-9, Employment Eligibility Verification, against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). Your employment is contingent upon employment authorization from e-verify.