Erica Kartheiser

Customer Success Manager

Erica Kartheiser (she, her, hers) joined The Second City in September 2021 as a Customer Success Manager with years of experience in strategic account management and business development. Erica is thrilled to be part of the SCW team, where her main focus is to ensure that customers get the most out of their experience and achieve their goals. Born and raised in Chicago, Erica holds degrees from DePaul University in Public Communication & Business Administration and Concordia University in Secondary Education.